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Poster: librigeekgirl Date: Sep 27, 2018 2:40pm
Forum: faqs Subject: unable to download

I note there have been other people with a similar issue.

I have not been able to download either the PDF or ePub version of this book

https://archive.org/details/direthreadsathre00jane

the message I get is

Error getting License. License Service Communication Problem:
E_ADEPT_DOCUMENT_OPEN_ERROR

I am also unable to download it to my phone to Overdrive as it says there is a conflict between the user accounts.

With the phone, I have tried reauthorising, changed accounts, signed in under my adobe account, and nothing has worked. I have not been able to locate 'open library' on its library list, which may be the problem?

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Poster: GhulameQanbar Date: Oct 5, 2018 10:33pm
Forum: faqs Subject: Re: unable to download

I am unable to download any pdf or zip file since many days. please explain why? I am not seeking help for just a specific item because I am facing problem with every book that I am trying to download. Even the files which don't have any restruction of borrowing or downloading I can't even download them.

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Poster: Jeff Kaplan Date: Oct 6, 2018 2:43pm
Forum: faqs Subject: Re: unable to download

what is the error? are you right-clicking on the file link and using "Save link as..."?

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Poster: GhulameQanbar Date: Oct 8, 2018 7:57pm
Forum: faqs Subject: Re: unable to download

Yes doing so, but in vain. browser just circles and nothing happens.

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Poster: Jeff Kaplan Date: Oct 9, 2018 11:58am
Forum: faqs Subject: Re: unable to download

can you post the URL of an item page to test?

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Poster: GhulameQanbar Date: Oct 23, 2018 11:54pm
Forum: faqs Subject: Re: unable to download

Yes sir! just sending two:
https://archive.org/details/jstor-20487148/page/n0

https://archive.org/details/in.ernet.dli.2015.189757/page/n3

I can send every URL which I have been trying since September.

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Poster: Jeff Kaplan Date: Oct 24, 2018 6:19am
Forum: faqs Subject: Re: unable to download

i downloaded from those items with no issues.

To download go to the "DOWNLOAD OPTIONS" section on the right side of a page:
1. To download all the files on the page that have the same format, click one of the links in the "DOWNLOAD OPTIONS" menu or
2. To download single files click the "SHOW ALL" link and then right-click or control-click on the link to the file you wish to download.

For more information on how to download files please see the FAQ at https://archive.org/about/faqs.php#222

Hope this helps.